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These terms govern every interaction between you and addaa7 — from the moment you open an account to how your wallet balance is managed and what support routes are available to you. Access to this platform depends on your local law and eligible region; please review these conditions carefully before proceeding.
By creating and using an addaa7 account, you confirm that you have read and agreed to these terms in full. These conditions apply to all account activity, including deposits made through Nagad, Rocket, or Upay; withdrawals to your registered mobile wallet; game participation across our available catalogue; and any communications you send to our support team. We may update these terms when platform conditions or applicable rules change. When that happens, we will make the revised version available on this page. Your continued use of the account after a change is posted means you accept the updated conditions. If you do not agree with a revision, you should stop using the platform and contact our support team to close your account. Eligibility to use addaa7 depends on your local law and the regions in which access is permitted. We do not represent that all features are available in every jurisdiction. It is your responsibility to confirm that your use complies with the rules that apply to you locally. These terms are written in English and that version controls any dispute over meaning.
Transactions processed through Nagad are subject to both these terms and Nagad's own service conditions. Any dispute over a Nagad transfer should first reference the transaction record shown in your addaa7 wallet history.
When you withdraw to a Rocket account, the receiving number must match the mobile number registered on your addaa7 profile. Mismatches may cause the transfer to be held pending verification.
Upay deposits are recorded against your account in real time. The confirmed amount shown in your wallet is the authoritative figure; contact support if your Upay transaction and wallet balance differ.
Bank transfer options, where available, are subject to the limits and verification steps displayed in the deposit section of your account. Completion time depends on your bank's own processing schedule.
Not every activity on or around the platform is governed by a single set of rules. This section draws a clear boundary so you know which conditions apply to which part of your experience. Account access and wallet transactions sit firmly within these terms. Third-party services — including your Nagad, Rocket, or Upay provider — operate under their own separate conditions. Game content supplied by studios such as PlayStar, Habanero, Spadegaming, Microgaming, and PG Soft is subject to each studio's own fair-play rules as published in the game interface itself. Where any external rule conflicts with these terms on a matter we do control, our published terms take precedence for your addaa7 account.
Your login credentials, account status, session rules and suspension conditions are fully governed by these terms. Any decision about account access — including temporary locks or closure — is made under this policy.
Deposits, withdrawals and internal balance transfers processed through your addaa7 wallet are covered here. The limits, verification steps and dispute process for each payment rail are set out in your account's payment section.
Game titles, odds displays, promotional messages and editorial content published on addaa7 pages are governed by these terms. We aim to keep published content accurate, but figures on live game screens come directly from the studio and may differ from cached displays.
Nagad, Rocket and Upay are independent services. Their processing rules, fees and service levels are outside our control and not covered by these terms. We handle our side of the transaction; anything beyond our wallet boundary is the payment provider's responsibility.
These terms are not a one-way document. As an account holder, you have concrete steps available to you at any point: reviewing your own records, correcting profile details, raising a question about a transaction, or requesting direct support. Your full transaction history — including every Nagad deposit, Rocket withdrawal and Upay transfer — is stored in the wallet section of your account and viewable after login. If a record looks incorrect, the first step is to check whether the amount appears as pending or settled; many apparent mismatches resolve once a transfer clears. For account detail changes such as your registered mobile number or email address, follow the update fields inside your account profile. Some changes require identity verification — the required steps are shown in-page when you initiate the request. If you want to raise a formal question about how your data or account is handled under these terms, our support team is the right channel and you can reach them through the contact paths described in the support section below.
Your complete wallet and game history is accessible in your account dashboard after login. Filter by date or transaction type to locate a specific Nagad, Rocket or Upay entry. The record shown there is the authoritative version.
Name, email and contact number fields can be edited in your account profile. Where a change affects payment routing — such as the Rocket number tied to withdrawals — additional verification steps appear on screen before the update is saved.
Any question about a transaction, an account restriction or a term you want clarified should go directly to our support team. Provide your account ID and the relevant transaction reference to speed up the response.
If you decide to stop using the platform, contact our support team to initiate closure. Outstanding wallet balances must be withdrawn to your registered Nagad, Rocket or Upay account before the account is closed.
If any part of these terms is unclear, or if you need to act on a right described in this policy, our support team handles all account and policy questions. The fastest route for routine account matters is live chat, accessible after you log in. Email is available for written records of your query and our response — useful if you are raising a formal concern about how your account or wallet has been handled. For transaction disputes involving Nagad, Rocket or Upay, please include your mobile wallet reference number alongside your addaa7 account ID so we can trace both sides of the transfer.
Available from within your logged-in account. Use this for account access questions, wallet discrepancies or any clause you want explained before acting.
Send your query with your account ID and a clear description of the issue. Email creates a written record, which we recommend for formal terms-related requests or wallet dispute submissions.
The help section inside your dashboard covers common account and payment questions. Check there first for answers about Nagad deposits, Rocket withdrawal routing and Upay verification steps.
addaa7 keeps policy handling straightforward: we publish the current version of these terms on this page, log all account and wallet activity in your dashboard, and give you a direct route to request changes or raise concerns. Cookies are used to keep your session active and to remember your login state — you can manage cookie preferences through your browser settings. Account security relies on the credentials you set during registration; we recommend using a unique password not shared with your Nagad, Rocket or Upay accounts. Retention of account records follows the period required by applicable rules in your region; after closure, certain data is kept only as long as required by those rules before deletion.
The terms on this page are the version currently in effect. We do not maintain a separate PDF archive; if you need a copy of a previous version for a formal reason, contact our support team with the date in question.
Session cookies keep you logged in while you navigate the platform. Analytics cookies, where active, record page-level behaviour only — not personal account details. You can adjust cookie permissions in your browser at any time.
Your account is protected by the password you set at registration. If you believe your credentials have been accessed by someone else, change your password immediately and notify our support team through live chat or email.
Active account data is retained while your account remains open. After you request closure, we retain only the records required under the rules that apply to your region. You can ask our support team what data is held and for how long.
These are the questions we hear most often about how these terms work in practice. If yours is not covered here, reach our support team through live chat or email.
Access to addaa7 depends on local law and whether your region is eligible. If you are able to access and use the platform, these terms apply to your account in full. Please confirm your local rules apply before continuing to use the service.
We post the revised version on this page. Continued use of your account after the update is posted means you accept the new conditions. If you disagree with a change, contact support to discuss your options, including account closure and withdrawal of your wallet balance.
First check the transaction detail in your wallet history after login — the status, amount and timestamp are all there. If the record differs from your mobile wallet receipt, contact support with your account ID and the wallet reference number so we can investigate both sides.
Yes. Go to your account profile and edit the contact or payment details. The platform will show the verification steps required before saving the change. Your account remains active throughout the process unless a security hold is triggered during verification.
We hold the information you provided at registration, your transaction history and your session activity. Retention follows the period required by applicable rules in your eligible region. After account closure, only the minimum required records are kept before deletion. Ask our support team for specifics.
Use the email support channel and include your account ID, the relevant dates and a clear description of your concern. Email creates a written record for both sides. We will acknowledge your message and respond with a reference number so the matter can be tracked through to resolution.