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This policy explains exactly what data we collect when you use addaa7, how we store it, and the choices you have over your own account records. Access to our platform and the protections described here depend on your local law and eligible region.
When you open an account with addaa7, we collect the information you provide during registration — your name, contact details and account credentials. We also record transaction activity associated with your chosen payment method, whether that is Nagad, Rocket or Upay. This data is used to operate your account, process wallet activity, and respond to support requests you raise directly with us. We do not sell or rent your personal information to outside parties. Data shared with payment processors — such as those supporting Nagad, Rocket and Upay transfers — is limited to what those rails require to complete the transaction and nothing more. We retain account records for as long as your account remains active or as required to meet applicable obligations under the law of your eligible region. Cookies and similar tools help us keep your session active and show you the parts of the platform you use most. You can adjust cookie preferences through your browser settings at any time. For the avoidance of doubt, this policy covers your interaction with addaa7 directly; it does not extend to third-party sites you may reach through links on our platform.
Not every interaction you have online falls under this policy. Understanding the boundary helps you know where to direct a question and what protections apply to which part of your experience.
Login credentials, session tokens and device identifiers linked to your addaa7 account are fully within the scope of this policy. We control how these are stored and can act on any request you raise about them.
Records of deposits and withdrawals processed through Nagad, Rocket or Upay are held within our system. The payment processor's own privacy terms also apply to the portion of the transaction handled on their side.
Game content supplied by studios such as Habanero or PG Soft runs inside the addaa7 platform. Data generated during gameplay — session length, game opened — is captured by us and falls within this policy's scope.
Links or services that take you away from addaa7 are outside our policy. We have no control over how external sites handle your data, and we do not vouch for their privacy practices.
You have real, actionable choices under this policy — not just abstract rights. After logging in, your account dashboard shows the personal details we hold on file. If any detail is incorrect, you can update it directly from the account settings page without needing to contact support. For information that cannot be changed through settings — such as historical transaction records tied to a Nagad or Rocket payment — you can raise a formal data query through our support channel and we will respond within a reasonable period. If you wish to close your account and request deletion of personal data that is no longer required for legal or financial record-keeping, that request can also be submitted through the support route. Eligibility to exercise each right may depend on local law and your account's status at the time of the request.
Log in and go to account settings to see the personal details currently on file. The page shows your contact information, linked payment methods and recent activity summary.
Name, contact number and linked wallet details can be updated directly in account settings. Changes take effect immediately on save and apply to all future transactions including Upay or Rocket transfers.
For records you cannot edit in settings — such as closed-cycle transaction histories — submit a written request through our support channel. We will confirm receipt and follow up within a reasonable time.
If you choose to close your account and want personal data removed, contact support with your registered details. We will process the request in line with applicable retention rules in your eligible region.
Any question about how we hold or use your data can be directed to our support team. We handle privacy queries through the same channels as account support — live chat available on the platform and a dedicated email route for written requests that need a formal response.
Open the chat icon from any logged-in page to reach our support team directly. Suitable for quick questions about what data is shown in your account or how to update a detail.
For formal data requests — including queries about transaction records linked to Nagad, Rocket or Upay — send a written message to our support email address shown in your account dashboard after login.
The current state of your stored data, linked payment methods and communication preferences is shown in your account dashboard after login. Start there before raising a formal request.
We approach data handling as an operational responsibility, not a compliance checkbox. Every account record, payment trace and session log is stored with access controls that limit who within our team can view it. When you make a wallet transfer through Nagad, Rocket or Upay, only the data required by that payment rail leaves our environment. Everything else stays internal.
Account records are accessible only to team members with a direct operational need. We do not make your data browsable across the team. Any internal access to your personal file is logged.
Session cookies keep your login active and help the platform remember your preferences. You can review and adjust cookie settings through your browser at any time without affecting your account data.
We keep your data only as long as your account is active or as required by applicable rules in your eligible region. Once those conditions no longer apply, we process deletion in line with the request you submit.
When we update this policy, the revised version is published on this page with a clear effective date. Continued use of your account after a published update means you have seen the new terms.
These are the questions we hear most often from account holders about how their data is handled, what choices they have, and where to go when something needs to change.
We collect the details you enter during registration — name, contact number, and account credentials. If you add a payment method such as Nagad or Rocket, the wallet identifier associated with that method is also stored against your account.
We share only the minimum data needed for payment processing — for example, passing a wallet reference to Nagad or Upay to complete a transfer. We do not sell, rent or share your personal profile with advertisers or unrelated third parties.
Log in and open your account settings page. The details we hold on file — contact information, linked payment methods and account preferences — are displayed there. The current state updates in real time as you make changes.
Yes. If you want your personal data removed after closing your account, submit a written request through our support channel or email route. We process deletion in line with retention obligations under the law of your eligible region.
Records of transactions processed through Rocket, Nagad or Upay that are stored on our side fall within this policy. The portion of the transaction handled directly by the payment provider is governed by that provider's own privacy terms.
When we update the policy, the revised version is published on this page with a new effective date. We do not require you to re-confirm acceptance, but continuing to use your account after a published update means you have had the opportunity to review the changes.