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This page sets out the legal basis on which addaa7 operates and how our terms apply to your account. Access to our platform depends on your local law and the eligible regions we serve — read these terms carefully before using your account or making any transaction through Nagad, Rocket, or Upay.
Our legal terms govern the relationship between you and addaa7 from the moment your account is created. They define what we commit to, what we ask of you, and how disputes are handled if they arise. Nothing in these terms overrides the laws of the jurisdiction where you are located — if a specific clause conflicts with your local law, that local law applies to the extent required. Where your account involves payment transactions through Nagad, Rocket, or Upay, the terms of those payment providers also apply alongside ours. We do not control those providers' own policies, and you should review them separately. Our terms cover the account layer: how funds move into and out of your wallet, what triggers a review, and how you can raise a concern. These terms are updated from time to time. The current version is always the one shown when you log in. If a material change is made, we will indicate the update date at the top of the terms page in your account dashboard. Continued use of your account after a change means you accept the revised terms. If you do not accept a change, you may close your account by contacting our support team.
Nagad payment activity on your account is subject to both our terms and Nagad's own provider policy.
Rocket transactions processed through your wallet are governed by the Rocket provider terms alongside our account rules.
Upay transfers linked to your account fall under our legal framework and Upay's independent service conditions.
Our legal terms have a defined scope. Understanding what falls inside and outside that scope helps you know where to direct a question — to us, to your payment provider, or elsewhere. The four areas below clarify the boundaries so there is no ambiguity about who is responsible for what.
Our terms govern how your account is opened, verified, suspended or closed. Access itself depends on whether your location falls within an eligible region under current local law — we cannot override that determination.
Deposits and withdrawals processed through Nagad, Rocket or Upay are covered by our terms at the account level. The payment rail's own conditions apply on the provider side and are not within our control.
Game content, odds displays, promotional messaging and account notifications published on addaa7 are governed by our terms. Content from third-party studios such as those supplying games to the lobby is subject to those studios' own licensing.
Links to external services, payment providers or verification partners that appear in your account flow are outside our legal framework. We reference them where relevant but we do not govern their terms or practices.
Your account comes with concrete actions you can take at any time. Reviewing your transaction history, correcting account details, raising a policy question and requesting account support are all available without needing to wait for a scheduled review cycle. Log in and go to your account dashboard to see the current state of your records — the history panel shows wallet movements, payment method entries and session data in one place. If something looks wrong, the account-details section lets you submit a correction request directly. For policy questions that go beyond what the dashboard covers, our support team is the right route. We aim to acknowledge policy-related queries within a reasonable period and to give you a clear written response. You are also entitled to request that we close your account — that process starts through the support channel and does not require you to give a reason.
Your transaction and session history is visible in the account dashboard after login. Check the history panel for a complete log of wallet activity, payment entries and any account flags.
Name, contact details and linked payment methods can be updated through the account-details section. Where a correction requires identity verification, the steps are shown inside the form.
Any question about how a term applies to your account can be sent to our support team. Include your account reference and a description of the specific clause or situation you are asking about.
You may close your account at any time by contacting support. The team will walk you through the final wallet settlement steps before the closure is processed.
For legal queries, account disputes or policy clarification, the routes below connect you directly to the team that handles those matters. Choose the channel that suits your situation — live chat is the fastest path for account-access questions, while email is better for written policy records.
Open the chat icon from within your logged-in account to reach the support team in real time. This is the most direct route for account-access disputes and time-sensitive legal queries.
Send policy questions or formal requests to our support email address listed in your account's Help section. Include your account ID and the specific term or transaction you are querying for a faster response.
The Help section inside your dashboard covers common policy questions with step-by-step context specific to your account state. Check there first — many routine legal questions are answered without needing to contact the team.
We handle account data with care and within the limits of what your account agreement and applicable law permit. Here is how the key areas of our policy operate in practice — from what we store to how you can ask us to change it.
We collect and store only the account and transaction data needed to operate your account. Payment data related to Nagad, Rocket or Upay is processed at the provider level and is not held in full on our side. Your data is not shared with unrelated third parties.
We use cookies to keep your session active and to remember your account preferences. You can review and manage cookie settings through your browser. Disabling certain cookies may affect how parts of the account dashboard display.
Your account is protected through login verification steps shown in the account-access flow. If you believe your account has been accessed without your consent, contact support immediately through live chat — the team can restrict access while the matter is reviewed.
To request a correction, deletion or change related to how we hold your data, contact support with your account reference and a clear description of the change requested. We will confirm receipt and outline the steps we take from there.
These questions reflect what account holders commonly ask when they first read through the policy. If your question is not answered here, the support team can help directly through live chat or email.
Access to addaa7 depends on your local law and the eligible regions we serve. We do not make a blanket legal claim for any jurisdiction. Check your local regulations to confirm whether use of this platform is permitted where you are located.
When terms are updated, the new version becomes active on the date shown at the top of the terms page in your account dashboard. Continuing to use your account after that date means you accept the change. If you do not agree, you can close your account through the support team.
Your transaction history, session records and account-detail fields are visible in the dashboard after login. If you need a more complete record or have a specific data request, contact support with your account reference and describe what you are looking for.
Log in and go to the account-details section. From there you can submit a correction for contact details, linked payment methods or name records. Where the correction requires identity verification, the required steps are shown inside the form itself.
Our terms cover the account-wallet layer — how funds are recorded and reflected in your balance. The payment provider's own terms govern the transfer on their side. For a disputed transaction, contact us first so we can check the account record, then follow up with the provider if the issue sits on their end.
Account closure requests start through the support team — use live chat or email and include your account reference. The team will confirm your wallet balance and walk you through the final settlement before the account is closed. There is no requirement to give a reason.